By Michael P. Ehline, Esq. – Most of us who are members of the Circle of Legal Trust, are aware of the definition of a “Whitelist”. Many have questioned why some websites, regardless of their quality, never seem to lose organic rankings, or get hit by algo shifts, such as Penguin and Panda. The intent of this treatise is to simply point out that “negative SEO”, and other such damaging traps for the unweary, can be shut off by Google and Bing, and anyone else who has a search engine. This really should come as no surprise to anyone. The question is, is claiming that the search engine “exception list” is not a “whitelist”, and vice versa, ethical, or legal, and is previous denial of their existence and SERPS favoritism an unfair business practice?
We Rely Upon the Fundamental Fairness and Promises of the Engines to Not Rig the Results
The engines all say that buying Adwords won’t help your organic ranking and vice versa. They say that engaging in white hat SEO is the only way you can achieve good ranking. They say “negative SEO” is virtually impossible (I beg to differ and on many levels), and basically imply that the algo cannot and does not show favoritism, for lack of a better word. In California, Business and Professions Code Sec. 17200 et seq, covers unfair business practices. This includes things like false advertising, etc. So if a jury finds against Google in the pending European case, this could end up in California courts, as well as any other state that regulates false advertising. So this is a huge issue for my favorite company. And I am a G stockholder, so I write this with great dissatisfaction of what this could do to my stock prices.
Is Fairness in the Algo What We See?
We see larger sites that employ lawyer “blog networks” (and also have a rather large PPC spend), with sites they control and optimize for attorneys, etc., who just keep on ranking, no matter what new penalty comes down the pike to switch up the algorithm. (read more.) But when real attorneys who are outside these networks, and who also employ similar tactics, we see them disappear from the SERPS altogether. So what the heck is going on? Is this all a conspiracy theory, or hype, or just paranoia, or all of the above?
Sites on the “Exception List” Don’t Get Hit – CONFIRMED
Google and Bing have both admitted in a panel at SMX West in San Jose that this has been going on, since last week they have lists of websites that should not be hit by algorithms. They call this the “exception lists” and in more general terminology they would normally be called Whitelists.
Did Google Accidentally Leak Discovery Relevant to an Ongoing Dispute at a Conference?
Several of my attorney friends think that someone screwed up. There is a legal battle overseas, where a major contention is that Google plays favorites with certain sites, by excepting them. But this honest and apparent accidental disclosure, took a conference at SMX to reveal this. I bet Google starts sending their engineers and speakers to a legal course from now on. Google is currently involved in a legal battle in Europe, and while this unexpected revelation was not intended to be harmful (to Google), it just could be. The term “whitelists” has been used with the European corporate counsel, who complained about Google in 2006. When the complaint was filed it involved how some vertical search engines got hit and others did not, which is now being handled by the commission.
Attorney Julia Holtz, Google European corporate counsel in Brussels said, the company does not “blacklist or whitelist” any websites. This brings up the question, were they being truthful then, or are they being truthful now? Is an exception list different than a whitelist?
What is the Difference Between a Whitelist and an Exception List?
What Google will say, is that it is not a “whitelist,” but rather it is an “exception list.” This equates to the same thing in my mind, with Google making exceptions for individual sites, which it has admitted to. Supposedly there is no list for the latest Panda updates, which is not the same. It may be made for sites that have possibly been wrongly demoted, which was a mistake in the algorithm that caused the drop. That sounds fair to me. But the underlying question, is why try so hard to play hide the ball? Why not just have the lawyers admit this in legal proceedings, rather than have this come out at an SEO conference? Clearly, someone screwed up.
Do No Evil?
My guess is overreaching counsel made several strategic and tactical errors here. I wonder what their hourly rate is? Maybe Google should hire me? I bet they would never get taken down for being a monopoly if they retained me and a few lawyers from the Circle of Legal Trust, that’s for sure. Anyways, one of the main things about the complaint made by Foundem, is about being “honest.” (learn more.)
The claim made by Foundem, was that Google was “unfairly manipulating results”, Google claimed they did not change results manually ever. What Google said, was that they could not change the results for Foundem’s, due to the algorithm. That does not seem to be true, since it seems like they can do this. But aren’t algorithms manually created? And didn’t they finally admit that the algo can be manipulated to create exceptions? If I was on the jury that is what I would find.
Google might find that the recent admission may not help their case in Europe. A good attorney can put this latest admission from Google together with the manual changes they made when attempting to frame Bing and Matt Cutts. One of the remarks were about the spam team “is willing to take action manually, if we get a spam report of off-topic porn and things like that.” The judge would see that there is at least reasonable doubt about Google’s claims that they are not manually changing results.
Did They Cut off Their Nose with Their Latest Admission?
Honestly, I don’t blame Google themselves. I blame their lawyers. I have seen how defense lawyers play hide the ball, tick off judges and juries, etc. This is precisely how and why many great companies get nailed with anti trust lawsuits. And unless their lawyers have at least as much experience living, eating and breathing the algo like myself, for example, they are JUST lawyers. No matter how much they know about patents, and what an engineer told them, unless they are constantly testing, learning from non Google personnel and sources (SEO Moz, etc), their defense attorneys are at a distinct disadvantage. It would be no different than a general practitioner handling a quadriplegia case IMHO. Think about it.
Posts by Michael Ehline
- Program and Syllabus COLT Con 2017
- Las Vegas 2017 Circle of Legal Trust Convention - April 20, 2017-April 22, 2017
- Branding for Attorneys and Law Firms 101
- Problem Avoidance 101 for Attorneys and Social Media
- Penguin, Lawyers and the New SEO Landscape
- Building Meaningful and Effective Web Content
- Joe Mas takes the Award for 2016 for Best Speaker
- Trust Con Las Vegas 2016 Was a Hit!
- Legal Branding and Notoriety Just Got Easier for Attorneys!
- Program for April Vegas 7th-9th